A significant challenge in software development faced by many tech driven companies with internal software development teams, is the “Ticket-to-Code Problem”.This issue arises when-reported bugs or requirements are logged as tickets, which then need to be transformed into actionable code changes. Regnology, a global technology pioneer in regulatory reporting solutions, is no exception.
The process for ticket to code involves understanding the problem, analyzing the user story, finding the relevant parts of the code that should be modified, and implementing the necessary code changes. This workflow can be time-consuming and prone to errors, particularly in large organizations with complex codebases. According to McKinsey, inefficient software development processes can lead to a significant loss in productivity, with some studies suggesting that up to 50% of developers’ time can be wasted on inefficient workflows.
“Our development teams spend a significant amount of time converting customer-reported issues into actionable code changes,”says Antoine Moreau, CIO of Regnology. “The Ticket-to-Code Problem is a critical bottleneck that impacts productivity and efficiency. Using Gen AI, we aim to streamline this process, reducing errors and saving valuable development time.”
To tackle this challenge, Regnology developed an innovative solution known as the Ticket-to-Code Writer. This tool automates the conversion of bug tickets into actionable code, significantly streamlining the software development process. Recognizing the potential to further enhance this solution, Regnology worked with Google, leveraging both Google’s Vertex AI and their AI expertise. This collaboration scaled up the tool’s capabilities, integrating advanced AI technologies to refine and expand its functionality, making it an even more powerful resource for developers, and bringing 60% in time efficiencies for them.
Tackling the Ticket-to-Code Problem with Vertex AI
Ticket-to-Code Writer is an AI-powered tool running in production, designed to streamline the transition from bug tickets to code implementation. This solution is part of Regnology’s broader strategy to integrate cutting-edge AI and cloud technologies into its offerings, enhancing the productivity and accuracy of its software development processes.
The Technical Solution: A Deep Dive into the Ticket-to-Code Writer
