Following decades of enterprise AI development at ABBYY, co-founder David Yang’s latest venture, Newo, has raised $25 million in Series A funding. The round was led by Ratmir Timashev to address the “invisible revenue” lost when small businesses miss up to 40% of their inbound calls.
The big picture: Small businesses like dental practices and restaurants often lack 24/7 staffing. Newo provides “always-on” voice and text agents that handle booking, routing, and inquiries across phone, SMS, and WhatsApp with sub-second latency.
By the numbers:
- 15,000: AI agents created on the platform to date.
- 200+: Certified partners (MSPs and VoIP providers) deploying the tech.
- $400,000: Incremental revenue reported by one Bay Area practice in a single quarter.
The catch: Newo faces a psychological hurdle in the fickle SMB market. While its “Zero-Hallucination” pitch is strong, many customers still instinctively hang up the moment they detect a non-human voice, potentially alienating the very leads the system aims to save. Furthermore, similar to other voice agents in the space, Newo must prove it can handle the chaos of real-world noisy environments without causing the technical friction that time-strapped small business owners notoriously lack the patience to troubleshoot.
Key Details
- Funding: $25M (Series A)
- Lead: Ratmir Timashev
- CEO: David Yang
- Sector: SMB Infrastructure / Voice Tech
