Google Cloud customers are increasingly moving their generative AI workloads from proof-of-concept into production, and are now seeing real-world business impact from their AI investments. Many of these customers have worked with Google Cloud Consulting to apply AI in important and helpful ways. For example, Bristol Myers Squibb developed a new AI-powered interface to help its clinical study teams more easily find important information and generate documents, and Palo Alto Networks launched several new AI tools that utilize Gemini to streamline and enhance user experience in its copilots, improving productivity of security practitioners.
Moving these workloads into production requires a deep understanding of generative AI systems design, large language model architectures, prompt engineering, evaluation, and much more. Now, we’re bringing Google’s expertise in these areas to our customers at-scale, with the launch of a new service offering: Generative AI Ops. This new offering, delivered by either Google Cloud Consulting or via our comprehensive partner ecosystem, will help organizations mature their gen AI prototypes into production-grade solutions and provide support in important areas like security, model tuning and feedback, and optimization.
With the launch of Generative AI Ops, Google Cloud now offers customers both an open and optimized technology stack for building AI, and a comprehensive set of services to support customers at every stage of their AI transformations — from exploration to production.