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echowin – Customer service automation & call management platform

echowin, an AI powered customer service and call management platform that receives, answers and manages all incoming calls for businesses now allows countless integrations with Zapier! It has natural language understanding capabilities and can carry end to end dynamic conversations on behalf of businesses. The agents are fully configurable and you have the option to pick from more than 40 voices. 

With the new platform version released in August, echowin empowers businesses with the ability to design their own customer service flows. This is feasible with a unique no-code tool “Scenario Builder”. With scenario builder and newly available Zapier integration, businesses have the ability to design automations to meet their business specific unique needs. 

echowin is available 24-7 and infinitely scalable meaning you would not miss a call even if all 30 customers call at the same time. Platform provides visibility with live transcripts, historic call logs and various analytics. It provides organization with ‘magic-contact’, an auto-populated address book with historic calls for each contact. 

It is currently available for a 30 day trial and for a monthly fee of $19.99 after trial. 

The setup is seamless few clicks process and your agent can start taking calls within minutes. 

To learn more about product, platform, capabilities, setup, onboarding, pricing, visit https://echo.win/.

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