Hannah Torrance
Apr24
Conversational AI & Customer Experience Summit Asia 2025
conversationaltechsummitasia.com
When:
Where:Singapore
The 7th Edition of CACES brings together industry leaders, visionaries, and innovators to explore the transformative impact of Conversational AI on customer experiences. This one-day event serves as a platform for learning, networking, and showcasing advancements in AI-driven customer engagement across industries such as banking, healthcare, retail, and more.
🎟️ Get Tickets
Why Attend?
- Expert Insights: Hear from global CX and AI leaders.
- Networking Opportunities: Meet CXOs, VPs, and decision-makers.
- Cutting-Edge Topics: Learn about emerging trends, personalization, ethics, and ROI measurement in Conversational AI.
Event Highlights
• Expert Sessions:
- Emerging Trends in Conversational AI: Learn about advancements in NLP, machine learning, and chatbot capabilities.
- Human-AI Collaboration: Explore how businesses balance human and AI interactions.
- Cross-Industry Applications: Discover success stories from finance, healthcare, and retail.
- Future Innovations: Gain insights into the evolving landscape of AI and customer engagement.
• Interactive Discussions:
- Multichannel engagement strategies.
- Scaling Conversational AI at the enterprise level.
- Regulatory and ethical considerations.
• Networking & Solutions:
- Meet 250+ delegates and connect with industry experts.
- Explore innovative products from Conversational AI technology providers.
Who Should Attend?
- Roles: CXOs, VPs, Directors, Managers of Digital Transformation, Marketing, AI, Customer Experience, and more.
- Industries: Banking, Retail, Pharma, E-commerce, Technology, Education, and Healthcare.
Key Topics to Explore
- Text-to-Speech and Speech-to-Text Applications
- Chatbots and Virtual Assistants
- Customer Service Automation
- Conversational Banking and Commerce
- Generative AI and Large Language Models (LLMs)
- Digital Humans and AI Ethics
Speakers Include:
- Matthew Chua, Deputy Director of Digital
- Harriet Wakelam, Executive Director of Design
- Ram Kishore Jaladanki, Senior Vice President
- Terence Soo, Director AI Solutions
- Sushil Katdare, CX Director
Why Join CACES?
- Start-Up Booster Platform: Showcase your innovative products and connect with VCs, mentors, and potential clients.
- Intelligent Event Application: Network effectively with like-minded professionals, share files, and brainstorm ideas in real time.
- Great Networking Opportunities: Gain exclusive insights and build valuable connections with elite speakers and participants from around the globe.
Stay ahead in the fast-evolving Conversational AI industry by joining CACES 2025. Gain actionable insights, explore groundbreaking technologies, and network with the leaders driving AI innovation.
