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Conversational AI & Customer Experience Summit Asia 2025

Apr24

CACES 2025
conversationaltechsummitasia.com

When:
Where:Singapore

The 7th Edition of CACES brings together industry leaders, visionaries, and innovators to explore the transformative impact of Conversational AI on customer experiences. This one-day event serves as a platform for learning, networking, and showcasing advancements in AI-driven customer engagement across industries such as banking, healthcare, retail, and more.

🎟️ Get Tickets

Why Attend?

  • Expert Insights: Hear from global CX and AI leaders.
  • Networking Opportunities: Meet CXOs, VPs, and decision-makers.
  • Cutting-Edge Topics: Learn about emerging trends, personalization, ethics, and ROI measurement in Conversational AI.

Event Highlights

Expert Sessions:

  • Emerging Trends in Conversational AI: Learn about advancements in NLP, machine learning, and chatbot capabilities.
  • Human-AI Collaboration: Explore how businesses balance human and AI interactions.
  • Cross-Industry Applications: Discover success stories from finance, healthcare, and retail.
  • Future Innovations: Gain insights into the evolving landscape of AI and customer engagement.

Interactive Discussions:

  • Multichannel engagement strategies.
  • Scaling Conversational AI at the enterprise level.
  • Regulatory and ethical considerations.

Networking & Solutions:

  • Meet 250+ delegates and connect with industry experts.
  • Explore innovative products from Conversational AI technology providers.

Who Should Attend?

  • Roles: CXOs, VPs, Directors, Managers of Digital Transformation, Marketing, AI, Customer Experience, and more.
  • Industries: Banking, Retail, Pharma, E-commerce, Technology, Education, and Healthcare.

Key Topics to Explore

  • Text-to-Speech and Speech-to-Text Applications
  • Chatbots and Virtual Assistants
  • Customer Service Automation
  • Conversational Banking and Commerce
  • Generative AI and Large Language Models (LLMs)
  • Digital Humans and AI Ethics

Speakers Include:

  • Matthew Chua, Deputy Director of Digital
  • Harriet Wakelam, Executive Director of Design
  • Ram Kishore Jaladanki, Senior Vice President
  • Terence Soo, Director AI Solutions
  • Sushil Katdare, CX Director

Why Join CACES?

  • Start-Up Booster Platform: Showcase your innovative products and connect with VCs, mentors, and potential clients.
  • Intelligent Event Application: Network effectively with like-minded professionals, share files, and brainstorm ideas in real time.
  • Great Networking Opportunities: Gain exclusive insights and build valuable connections with elite speakers and participants from around the globe.

Stay ahead in the fast-evolving Conversational AI industry by joining CACES 2025. Gain actionable insights, explore groundbreaking technologies, and network with the leaders driving AI innovation.

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