Atomicwork, the leading modern service management platform, today announced an additional $3 million strategic investment in the business taking its seed funding round tally to $14 million. This round was backed by more than 40 seasoned industry veterans, including global CIOs and CTOs, demonstrating strong confidence in the company’s vision and strategic direction.
As hybrid work reshapes the modern enterprise, efficient IT service management and digital workplace automation have become essential to driving productivity and enhancing employee experience. With Slack and Microsoft Teams at the heart of workplace collaboration, Atomicwork delivers cutting-edge service management solutions directly to end users, simplifying IT operations and empowering businesses to scale faster and operate more efficiently.
Atomicwork has already strengthened its US leadership team with the recent appointments of Lenin Gali as Chief Business Officer and Vandana Rao as Head of Customer Growth, both seasoned leaders with extensive expertise in driving success within the enterprise software industry.
This investment will further accelerate Atomicwork’s progress towards investment in enterprise AI Agents technology, and fuel its GTM team expansion in the United States over the next 3 years. This strategic round adds established and experienced enterprise IT, business and technology leaders to Atomicwork’s advisory board, and strengthens the company’s modern service management vision.
“We are thrilled to have the support of such an esteemed group of CIOs, CTOs and CXOs”, said Vijay Rayapati, co-founder and CEO of Atomicwork. “This strategic round not only brings us the additional financial resources to support our growth over the next 3 years but also invaluable expertise from some of the brightest minds in enterprise IT and business technology. We are excited about what the future holds as we continue to innovate and deliver value to our customers,” he added.
Atomicwork’s unique approach to enterprise service management has garnered significant attention, leading to a partnership with Microsoft, and now, this substantial backing from industry leaders. In the past year, Atomicwork has also announced its strategic partnership with Enterprise AI company Cohere to strengthen its AI technology.
“Today’s enterprises are often trapped in a maze of fragmented information, disjointed business applications, and inefficient workflows,” commented Abhinav Dhar, former CIO of TransUnion, now an investor in Atomicwork. “This fragmentation isn’t just a productivity drain; it stifles collaboration and innovation across the board. In this AI era, it’s clear that a modern approach to service management is essential. Atomicwork is pioneering a solution to this challenge, offering a platform that seamlessly unifies these disparate systems in an intuitive and engaging user experience that employees will love. By doing so, it liberates IT teams from the shackles of mundane tasks, allowing them to channel their energies into innovation and drive the strategic success that today’s businesses demand.”
Atomicwork’s existing investors include Storm Ventures, Z47 (formerly Matrix Partners), Blume Ventures, and Neon Fund. All of them have participated in this new round. Rich Waldron, CEO of Tray.ai, and Avanish Sahai, former ecosystem leader at Salesforce, ServiceNow, and Google Cloud, have also invested in Atomicwork,
Arun Penmetsa, Partner at Storm Ventures, said, “Over the past two years, Atomicwork has built an incredible solution to address the pain point of modern and efficient service management solution.” The company’s innovative AI-powered service management is transforming how enterprises operate — driving efficiency and enhancing user experiences, added Pranay Desai, Managing Director at Z47 (formerly Matrix Partners).
