In January 2026, the San Francisco-based voice commerce pioneer Consio announced the closing of a $3.3 million Seed funding round. The investment was led by A.Capital, with participation from Caffeinated Capital, Hustle Fund, and Pioneer Fund.
The company is led by Founder and CEO Philippe Roireau—a former executive at Gorgias—alongside Co-Founder and CTO Martin Latrille. Consio is building a dedicated “Phone Layer” for Shopify merchants, utilizing high-fidelity voice agents to handle high-ticket customer engagements, lead qualification, and complex order management.
For high-consideration e-commerce purchases, the phone remains one of the highest-trust and highest-conversion channels, yet it has traditionally been unscalable for most merchants. Consio addresses this by deploying voice agents that integrate directly into the commerce stack to provide instant, expert-level support. This shift toward specialized voice orchestration mirrors the rise of autonomous voice agents, where infrastructure stability is the primary bottleneck for scaling interactions.
The new capital will be used to scale its engineering team and expand its capabilities for enterprise-level retail brands. By enforcing rigorous logic over the voice channel, Consio provides a level of operational reliability similar to enterprise voice deployment platforms, ensuring that every phone interaction drives measurable ROI without increasing human headcount.
Market Signal
- The “High-Ticket” Voice Alpha: Consio’s $3.3M round validates that voice is the ultimate “last mile” for expensive e-commerce conversions. By automating the consultation phase of the buyer journey, the platform allows merchants to scale the personal touch of a boutique concierge through a programmable utility.
- Founder-Market Fit: Philippe Roireau’s background at Gorgias (a leading e-commerce helpdesk) gives Consio deep insight into the friction points of merchant-customer communication. This domain authority is why A.Capital led the round, betting on a team that understands how to turn a cost-heavy support channel into a revenue engine.
- Latency as the Competitive Moat: In 2026, the success of voice commerce is defined by “Human-like” response times. Consio’s focus on sub-second latency and deep Shopify integration creates a technical barrier against generic voice wrappers, ensuring a seamless experience for the most demanding shoppers.
Key Details
- Company: Consio
- Funding: $3.3M Seed
- Headquarters: San Francisco, CA
- Lead Investor: A.Capital
- CEO: Philippe Roireau
- Use Case: Voice agents for high-ticket e-commerce, automated lead qualification, and Shopify phone layer orchestration
