Megan Harper
Why Attend?
- Connect with banking executives from institutions of all sizes
- Hear case studies on branch transformation and customer personalization
- Explore technologies in ATMs, ITMs, and video banking
- Join workshops, panels, and networking sessions tailored to retail banking challenges
- Stay ahead of trends in physical and digital customer experience
Key Focus Areas
- Branch Design and Transformation
- AI and Automation in Branch Services
- Staffing, Training, and Customer Engagement
- ITM, ATM, and Video Banking Integration
- Physical and Digital Customer Experience
- Network Strategy and Distribution Innovation
- CX Analytics and Personalization
Who Should Attend?
- Retail Banking Executives
- Customer Experience Leaders
- Operations and Strategy Managers
- IT and Technology Decision Makers
- Innovation and Transformation Heads
- Branch Network Leaders
Notable Speakers Include
- Ami Iceman-Haueter (Chief Experience and Research Officer, MSUFCU)
- Frank Lazaro (SVP Marketing, The Piedmont Bank)
- Steve Hamilton (Designer of Branch Transformation, Ponce Bank)
- Agata Ruta (COO, Belize Bank)
- Nicole Tompkins (SVP, Chief Experience Officer, Mid Hudson Valley FCU)
- Ray Ragan (CIO, Security Plus Federal Credit Union)
- Luisa Herrera (CXO, Central Willamette Credit Union)
Explore more AI conferences and events on the AIPressRoom Events page.
